Got A Question?
Frequently Asked Questions
Everything you need to know about the Masterclass, getting started & accessing the course.
Tap any question to expand.
About The Masterclass
Who is this masterclass for?
Do I need any previous painting experience?
What is included in the masterclass?
Will I see the complete painting process?
Does the course only cover one skin tone?
Do I need to paint exactly the same piece as you?
Where can I buy the recommended tools and materials?
Learning & Support
Is the masterclass live or pre-recorded?
Can I ask David questions?
Does the course include individual feedback on my work?
Will I receive a certificate?
Will the masterclass be updated?
Access & Technology
When will I get access?
How long will I have access?
How do I log in?
What happens if I forget my password?
Can I download the videos?
Can I watch on my phone or tablet?
Do I need an internet connection?
Is the course platform secure and reliable?
What should I do if I have a technical problem?
Languages & Accessibility
What language is the course delivered in?
Will the masterclass be available in other languages?
Payments & Accounts
Which payment methods do you accept?
Is VAT (or other applicable tax) included in the price?
Can I get a VAT invoice for my business?
Can I share my account with someone else?
Can my company purchase the course for an employee?
Cancellations & Refunds
What is your refund policy?
Still Have A Question?
Drop us a line at [email protected] & we'll get back to you.